Global Platform

Terms of Service

These Terms and Conditions govern your access to and use of our services, including our websites, SMS, APIs, email notifications, applications, buttons, widgets, ads and commerce services. EscrowGames is the tradename, a subdivison of EscrowPanel, and is wholly operated by EscrowPanel. It is important that You read and understand these General EscrowGames Terms and Conditions (“Terms”). These Terms modify all previous General Terms and Conditions and are effective as of February 1, 2024 (“Effective Date”) for all Escrow Transactions agreed to and entered by both Seller and Buyer on or after the Effective Date. For Escrow Transactions entered prior to the Effective Date and still open, the Terms in existence at the time the Escrow Transaction was entered remain in effect.

The Terms are current as of the Effective Date, and subject to change. In the event of a change, we will upload a new version to the Site. You should check the EscrowGames.com website for the latest version of this document (https://escrowgames.com/terms) before entering a new Escrow Transaction.

Please click on the corresponding sections to view specific terms.

3. Marketplace
4. Escrow Service
7. Buyer Terms
8. Seller Terms
1. General

You may use the Services only if you agree to form a binding contract with EscrowGames and are not a person barred from receiving services under the laws of the applicable jurisdiction. In any case, you must be at least 18 years old to use the Services. If you are accepting these Terms and using the Services on behalf of a company, organization, or other legal entity, you represent and warrant that you are authorized to do so and have the authority to bind such entity to these Terms, in which case the words “you” and “your” as used in these Terms shall refer to such entity.

Introduction

  • EscrowGames Platform : The Site which allows both sellers and buyers to conduct their transactions.
  • User : Individuals or organisations who are registered with EscrowGames as a buyer, a seller, or both.
  • EscrowGames UID : Also known as EscrowGames User ID, is a unique membership ID which EscrowGames used to identify a specific registered user within the EscrowGames membership system.
  • Digital Merchandise : Including but not limited to video game or in-game items, in-game currencies, and game accounts listed for sale by third-party user.
  • Seller : The user who is the role of a seller which list digital merchandises for sale
  • Buyer : The user who is the role of a buyer which purchase digital merchandises and digital services from the sellers.
  •  

Responsibilities:
Preferred Qualifications:
2. User Account

It is necessary for you to have a user account in order to initiate, accept and take part in any Escrow transactions within the EscrowGames platform.

Email Address

A valid email address will be required upon user account registration.

Personal and Contact Information

It is your sole responsibility to keep your personal and contact information up-to-date with EscrowGames. We will not be held responsible if you are unable to receive any notifications, and follow-ups about ongoing escrow transactions due to outdated contact information.

3. Marketplace
4. Escrow Service
5. Payment

EscrowGames provide multiple payment methods for users to . It is your sole responsibility to

Online Payments

EscrowGames will only collect online payments directly on escrowgames.com and payment.escrowgames.com. EscrowGames will never redirect users to any third-party websites requesting for due payments.

Offline Payments

EscrowGames provide offline payments, also known as manual payments for 

Payment Disclaimer

EscrowGames shall not be held liable for any improper, fraudulent or illegal use of such payment

Payout For Sellers

EscrowGames shall not be held liable for any improper, fraudulent or illegal use of such payment

6. Fees & Charges
For Buyers
Buyer Fees
Fees
Handling Fee

Create Great Looking Websites with Essentials.

5%
For Sellers

At EscrowGames, there are two types of fees which are Success Fees and Disbursement Fees.

Seller Fees
Fees
Success Fee

Create Great Looking Websites with Essentials.

Minimum $15 or 6%
Disbursement Fee

May vary depending on your options

Example 1
$150.00 - $15.00 (Success Fee) = $135.00 - $20.00 (Disbursement Fee) = $115.00 to be received

7. Buyer Terms

These Buyer Terms apply to you if you are a role of a buyer. 

Buyer Information

By purchasing any digital products or services offered on the EscrowGames website, you hereby consent that all personal and contact information provided by you are true, accurate and up-to-date.

Buyer Fees

You, as the buyer are solely responsible for the Buyer Fees listed under Section 6 - Buyer Fees.

Buyer Protection

EscrowGames's Buyer Protection is only appicable to registered and verified users.

Buyer Risks

You understand that by participating in any buy-sell transaction with third-party users using the EscrowGames platform cotain risks which are beyond our control. Such risks might include financial loss, 

8. Seller Terms

By listing any digital merchandises or digital services for sale as a seller on EscrowGames platform, you will be legally bound by these Seller Terms. A verified user account is mandatory for all sellers in order to display and list any digital merchandise for sale on EscrowGames platform, and to initiate escrow transactions without any exceptions. Such requirements is to decrease possible fraudulent transactions on Escrow Games platform.

Listing Digital Products and Services

As a seller, you warrant that such digital products listed by you for sale are obtained legally, truthfully, and error-free.

Responding To Purchase Request

As a seller, you will be given 48 hours to respond to any purchase request notified by EscrowGames. Seller will receive such purchase request notification via email.

If the digital products or services are no longer available for sale, you can choose to decline such purchase request.

If you failed to respond more than 60 purchase requests within a year, your user account will be suspended.

Seller Protection

To safeguard your rights as a seller, you are automatically protected by EscrowGames's Seller Protection. The Seller Protection Guideline must be followed while submitting a claim against the buyer. You will without

Seller Risks

In some of the 

As a seller, you understand that by selling digital merchandise which are licensed under their respective game developers, and companies contain risks which are beyong EscrowGames control. Such action will 

  • Your game account will have the potential from being suspended, banned or even terminated by the officials;
  • Your in-game item will have the potential being confiscated directly by the officials;
  • Your in-game currency will have the potential being confiscated directly by the officials;

EscrowGames will not be legally responsible for any compensation, or arising claims made against EscrowGames.

Removal of Listing

In any case if you are found violating any terms of EscrowGames, EscrowGames reserve the full rights to remove such listing without prior notice.

9. Refund Policy

All digital merchandise including but not limited to in-game items, in-game currencies, in-game credits, game accounts and services offered on EscrowGames platform are final, non-returnable, non-exchangeable, and non-refundable upon successful delivered. 

Chargebacks

EscrowGames's Buyer Protection is only appicable to registered and verified users.

Game Account

EscrowGames's Buyer Protection is only appicable to registered and verified users.

10. Data
11. Disclaimer

ESCROWGAMES MAKES NO WARRANTY WITH REGARD TO THE UNDERLYING TRANSACTION, ANY ITEMS OBTAINED BY YOU THROUGH THE USE OF THE SITE OR THE SERVICES, THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, OR THAT THE SERVICES OR THE SITE WILL BE UNINTERRUPTED, TIMELY, OR ERROR FREE. ESCROWGAMES MAKES NO WARRANTY THAT ITS SECURITY CANNOT BE BREACHED. ESCROWGAMES EXPRESSLY DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF DIGITAL MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. ESCROWGAMES SHALL NOT BE LIABLE OR RESPONSIBLE FOR THOSE GUARANTEES, WARRANTIES, AND REPRESENTATIONS, IF ANY, OFFERED BY ANY SELLER OF ITEMS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM ESCROWGAMES THROUGH THE SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.

12. No Third-Party Endorsement or Liability from Acts of Third-Party

You acknowledge and agree that EscrowGames does not endorse the website of any third party (including any partner marketplace) or assume responsibility or liability for the accuracy of any material contained therein, or any infringement of third-party intellectial property rights arising therefrom, or any fraud or other crime facilitated thereby and that You have not entered into any Underlying Transaction or agreed to the EscrowGames Terms of Service based on EscrowGames's association with any third-party. In no event will EscrowGames be liable for any act or omission of any third-party, including, but not limited to, your financial institution, any payment system, internet access or computer equipment or software, any mail or delivery service or any payment or clearing house system or for any circumstances beyong EscrowGames's control (including but not limited to, fire, flood, or other natural disaster, war, riot, strike, terrorism, act of civil or military authority, equipment failure, computer virus, infiltration or hacking by a third-party, or failure or interruption of electrical, telecommunications or other utility services).

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAWS, ESCROWGAMES ON BEHALF OF ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, LICENSORS AND SERVICE PROVIDERS, EXCLUDE AND DISCLAIM LIABILITY FOR ANY LOSSES AND EXPENSES OF ANY KIND AND SHALL NOT BE LIABLE FOR ANY DAMAGES, WHETHER DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL, RELATING TO YOUR USE OF THE SITE OR THE SERVICES OR YOUR INABILITY TO USE THE SITE OR THE SERVICES AND DISCLAIM LIABILITY FOR ANY LOSSES AND EXPENSES OF DIRECT, INDIRECT, GENERAL, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSS OF USE, LOSS OF DATA, LOSS CAUSED BY A VIRUS, LOSS OF INCOME OR PROFIT, LOSS OF OR DAMAGE TO PROPERTY, CLAIMS OF ALL THIRD PARTIES, OR OTHER LOSSES OF ANY KIND OR CHARACTER, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES ARISING OUT OR IN CONNECTION WITH THE USE OF THE SITE(S) OR ANY WEBSITE WITH WHICH THEY ARE LINKED AND YOU SO AGREE TO SUCH EXCLUSION. THIS LIMITATION OF LIABILITY APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE) STRICT LIABILITY OR ANY OTHER LEGAL, CONTRACTUAL, STATUTORY, REGULATORY OR EQUITABLE BASIS TO THE GREATEST EXTENT AUTHORIZED BY LAW. FOR THE AVOIDANCE OF DOUBT, ESCROWGAMES WILL NOT BE LIABLE FOR ANY LOSS, DAMAGE, COSTS, OR EXPENSES INCURRED, OR SUFFERED BY A PARTY AS A RESULT OF THE SELLER, BUYER, BROKER OR AN AUTHORISED USER’S ACCESS OR USE OF OUR SERVICES OR INABILITY TO ACCESS OR USE OUR SERVICE, EXCEPT TO THE EXTENT CAUSED BY OUR GROSS NEGLIGENCE OR WILFUL MISCONDUCT. ESCROWGAMES IS NOT LIABLE IN ANY WAY FOR ACTING IN ACCORDANCE WITH OR RELYING ON ANY INSTRUCTION, NOTICE OR DEMAND OR DOCUMENT FROM A PARTY OR PARTY’S AGENT ON THE PARTY’S BEHALF. ESCROWGAMES IS NOT LIABLE FOR ANY MATTER RELATING TO A DISPUTE BETWEEN THE SELLER AND BUYER IN RESPECT TO AN AGREEMENT BETWEEN THE SELLER AND THE BUYER. EACH OF BUYER, SELLER AND BROKER CONSENT TO THESE LIMITATIONS OF LIABILITY.

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