Global Platform

Privacy Policy

EscrowGames cares deeply about the privacy of its visitors and users. To that end, this Privacy Policy (“Privacy Policy”) describes how EscrowGames, together with its affiliated companies worldwide (“EscrowGames”, “we”, “our”, or “us”), collect, use, and share your Personal Information, as well as an explanation of the data rights you may have in that Personal Information. This Privacy Policy applies to all EscrowGames users, including unregistered visitors, and registered users (collectively, “Users”, “you”, or “your”), and to all EscrowGames services, including our websites (including www.escrowgames.com and any of its subdomains, the “Website”), web applications ("Web App"), mobile applications (“Mobile Apps”), and related services (collectively, the “Services”). This Privacy Policy is not intended to override the terms of any contract you have with us, nor any rights you may have under other applicable data privacy laws.

Prior to accessing or using our Services, please read this policy and make sure you fully understand our practices in relation to your Personal Information. If you read and fully understand this Privacy Policy, and remain opposed to our practices, you must immediately leave and discontinue all use of any of our Services. If you have any questions or concerns regarding this policy, please contact us at privacy@escrowgames.

Please click on the corresponding sections to view specific terms.

3. Seller Responsibilities
5. Seller Fees
7. Dispute
9. Legal Liability
10. Disclaimer
1. What Personal Information Do We Collect?

To provide you the Services, we must collect Personal Information relating to an identified or identifiable natural person (“Personal Information”). We collect Personal Information you provide us, from your use of the Services, and from other sources. Here are the types of Personal Information we collect about you:

1.1 User Information
Information You Provide To Us

When you register for our Services, sign up for any EscrowGames events, subscribe to our blog(s) or newsletter(s), use any of our Services; and/or when you contact us directly by any communication channel (e.g., EscrowGames’s support tickets, emails), you may provide us Personal Information, such as name, residential address, email address, phone number, payment information (for Users with Paid Services), information you include in your communications with us and with other users on our platform, and Personal Information contained in scanned identification documents (such as an ID card, driver’s license, passport, or official company registration documents).

Information we collect when you use the Services

When you visit, download, and/or use any of our Services, we may collect aggregated usage Personal Information, such as Visitors’ and Users’ browsing and ‘click-stream’ activity on the Services, session heatmaps and scrolls, non-identifying Personal Information regarding the Visitor’s or User’s device, operating system, internet browser, screen resolution, language and keyboard settings, internet service provider, referring/exit pages, date/time stamps, etc

Information we collect from other sources

We may receive Personal Information about you from third-party sources, such as i) security providers , fraud detection and prevention providers for example to help us screen out users associated with fraud, ii) social media platforms, when you log-in or sign-up using your social media account, we may receive Personal Information from that service (e.g., your username, basic profile Personal Information) and in some cases, we may collect Personal Information from lead enhancement companies which help us to improve our service offering; iii) advertising and marketing partners in order to monitor, manage and measure our ad campaigns.

1.2 Users of users ‘Personal Information’

We may also collect Personal Information pertaining to visitors and users of our User’s websites or services (“Users-of-Users”), solely for and on our Users’ behalf (as further described in Section ‎6 below).

1.3 EscrowGames Affiliate / Referral Application

We collect information that is provided to us by EscrowGames Affiliate/Referral candidates (“Applicants”), when they apply to any of the open positions published at https://escrowgames.com/affiliate, by e-mail or otherwise (as further described in our Privacy Policy for Job Applicants).

1.4 EscrowGames Job Application

We collect information that is provided to us by EscrowGames Job candidates (“Applicants”), when they apply to any of the open positions published at https://escrowgames.com/jobs, by e-mail or otherwise (as further described in our Privacy Policy for Job Applicants).

2. Why do we collect such ‘Personal Information’

We use your Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To further develop, customize, expand, and improve our Services, based on Users’ common or personal preferences, experiences and difficulties;

  3. To provide our Users with ongoing customer assistance and technical support;

  4. To be able to contact our Users with general or personalized service-related notices and promotional messages (as further detailed in Section 8 below);

  5. To help us to update, expand and analyze our records to identify new customers;

  6. To facilitate, sponsor, and offer certain contests, events, and promotions, determine participants’ eligibility, monitor performance, contact winners, and grant prizes and benefits;

  7. To analyze our performance and marketing activities;

  8. To create aggregated statistical data and other aggregated and/or inferred information, which we or our business partners may use to provide and improve our respective services;

  9. To provide you with professional assistance.

  10. To enhance our data security and fraud prevention capabilities; and

  11. To comply with any applicable laws and regulations.

We may use techniques like “machine learning” (European law refers to this as “automated decision-making”) to help us improve our services. When we use machine learning, we either: (i) still have a human being involved in the process (and so are not fully automated); or (ii) use machine learning in ways that don’t have significant privacy implications (for example, reordering how applications might appear when you visit the Wix App Market). We may also use machine learning to help us monitor, identify, and suspend accounts sending spam, or engaging in other abusive or fraudulent activity.

We use your Personal Information for the purposes set out in Section 3 where:

  1. Our use of your Personal Information is necessary to perform a contract or to take steps to enter into a contract with you (e.g. to provide you with a website builder, to provide you with our customer assistance and technical support);

  2. Our use of your Personal Information is necessary to comply with a relevant legal or regulatory obligation that we have; or

  3. Our use of your Personal Information is necessary to support legitimate interests and business purposes (for example, to maintain and improve our Services and the effectiveness of Wix by identifying technical issues), provided it is conducted in a way that is proportionate and that respects your privacy rights.

3. How we share your ‘Personal Information’
3.1 Third Party Service Providers

EscrowGames has partnered with a number of selected service providers, whose services and solutions complement, facilitate and enhance our own. These include hosting and server co-location services, communications and content delivery networks (CDNs), data and cyber security services, billing and payment processing services, domain name registrars, fraud detection and prevention services, web analytics, e-mail distribution and monitoring services, session recording and remote access services, performance measurement, data optimization and marketing services, content providers, and our legal and financial advisors (collectively, “Third Party Service Provider(s)”).

3.2 Law Enforcement, Legal Requests and Duties

EscrowGames may disclose or otherwise allow access to any categories of your Personal Information described in this Privacy Policy pursuant to a legal request, such as a subpoena, legal proceedings, search warrant or court order, or in compliance with applicable laws, if we have a good faith belief that the law requires us to do so, with or without notice to you.

3.3 Protecting Rights and Safety

EscrowGames may share any categories of your Personal Information described in this Privacy Policy if we believe in good faith that this will help protect the rights, property or personal safety of Wix, any of our Users, any Users-of-Users, or any member of the general public, with or without notice to you.

3.4 EscrowGames Subsidiaries and Affiliated Companies

We may share your Personal Information internally within our family of companies, for the purposes described in this Privacy Policy. For example, we may share your Personal Information with EscrowGames, our US-based subsidiary, in the course of facilitating and providing you (and your Users-of-Users) with our Services. Sharing Personal Information by Wix subsidiaries and affiliated companies in the European Union, the United Kingdom and Switzerland with EscrowGames's subsidiaries located outside these regions will only take place under an approved transfer mechanism, such as the relevant Standard Contractual Clauses.

3.5 In connection with a change in corporate control

In addition, should EscrowGames or any of its affiliates undergo any change in control, including by means of merger, acquisition or purchase of substantially all of its assets, your Personal Information may be shared with the parties involved in such event.

4. Where do we Store/Process your ‘Personal Information’?
Legal Responsible

EscrowGames processes data about individuals across the world and may transfer your Personal Information outside of your country. Your security, privacy and confidentiality are our top priority and that's why EscrowGames conducts a vetting process that includes an assessment of the privacy laws in those countries to validate they have strong data protection laws.

Fulfilling Digital Merchandise

It is your sole responsibility to make sure that the digital merchandise which are to be sold to the buyer is correct, and as described.

5. Seller Fees

At EscrowGames, there are two types of fees which are Success Fees and Disbursement Fees.

Seller Fees
Fees
Success Fee (For Digital Merchandises)

Success fee for all types of digital merchandises

Minimum $15 or 6%
Success Fee (For Game Accounts)

Success fee for all types of games accounts

Minimum $20 or 6%
Disbursement Fee

May vary depending on your payout options

Example 1
$150.00 - $15.00 (Success Fee) = $135.00 - $20.00 (Disbursement Fee) = $115.00 to be received

6. Payout

You hereby agreed to EscrowGames payout timeframe as listed within this section.

Payout Options
International Wire Transfer
PayPal

The payout optio

Payout Timeframe For Digital Merchandise

The payout time frame for digital merchandise sold on EscrowGames platform will be released by EscrowGames automatically after 1 business days upon transaction completion and confirmation. 

Payout Timeframe For Game Accounts

The payout time frame for game accounts sold on EscrowGames platform will be released by EscrowGames automatically after 14 days upon transaction completion and confirmation.

7. Dispute

These Buyer Terms apply to you if you are a role of a buyer. 

Responding To Dispute

As a seller, you are given 48 hours to respond to any disputes that are being notified to you by providing supporting documents and evidences.

Dispute on Digital Merchandise

As a seller, you are given 72 hours to respond to any disputes that are being notified to you

Dispute on Ownership of Game Account

As a seller, you are given 72 hours to respond to any disputes that are being notified to you

Final Decision On Dispute

You agreed to respect and accept the final decision made by EscrowGames on any disputes without affecting your rights as a consumer. 

8. Seller Risks

As a seller, you understand that by listing any digital merchandise and game account for sale and to trade with any third parties on EscrowGames platform, which are licensed under their respective game developers, and game publishers contain risks beyond EscrowGames control. The action of exchanging, or selling in-game digital merchandises and game accounts for money with third parties will violates the terms of the respective game developers and game publishers. Hence the risks of getting your in-game digital merchandises, game characters or game accounts being taken action against by the respective officials will always exist.

Possible Resolution

Since the final decision making and control are not within EscrowGames's capability, it is best for you to work with the respective game developers, or game publishers by contacting them directly at the contact methods made available by them on their official websites. EscrowGames shall not be held responsible for the final decision made by the respective officials.

Acceptance of Seller Risks

YOU HEREBY ACKNOWLEDGE AND AGREED THAT YOU HAVE BEEN WELL INFORMED ABOUT ALL THE IRREVERSIBLE POSSIBLE RISKS STATED ABOVE, AND ARE WILLINGLY TO BEAR ALL THE RISKS BY YOURSELF AS SUCH SELLING ACTION WAS OF YOUR OWN VOLITION. YOU AGREED TO HOLD ESCROWGAMES FREE FROM ANY ARISING CLAIMS, COMPENSATIONS, OR LEGAL RESPONSIBILITIES FROM SUCH RISKS.

9. Legal Liability

IN ANY EVENT IF ANY DIGITAL MERCHANDISES AND GAME ACCOUNTS THAT YOU HAVE SOLD USING ESCROWGAMES WAS LATER PROVEN BY THIRD-PARTY TO BE ILLEGALLY, FRAUDULENTLY OBTAINED, YOU ARE SOLELY RESPONSIBLE FOR ALL THE LEGAL ACTIONS THAT MIGHT BE TAKEN AGAINST YOU BY THE THIRD PARTY.

10. Disclaimer of Third Parties Actions

YOU UNDERSTAND AND AGREED THAT IN NO EVENT SHALL ESCROWGAMES BE LEGALLY LIABLE FOR ANY OF THE DAMAGE, OR LOSS CAUSED BY UNFORESEEABLE EVENTS, AND POSSIBLE ACTIONS TAKEN AGAINST YOU DUE TO VIOLATIONS OF TERMS BY THE RESPECTIVE GAME DEVELOPERS AND GAME PUBLISHERS.