Please click on the corresponding sections to view specific terms.
To provide you the Services, we must collect Personal Information relating to an identified or identifiable natural person (“Personal Information”). We collect Personal Information you provide us, from your use of the Services, and from other sources. Here are the types of Personal Information we collect about you:
When you register for our Services, sign up for any EscrowGames events, subscribe to our blog(s) or newsletter(s), use any of our Services; and/or when you contact us directly by any communication channel (e.g., EscrowGames’s support tickets, emails), you may provide us Personal Information, such as name, residential address, email address, phone number, payment information (for Users with Paid Services), information you include in your communications with us and with other users on our platform, and Personal Information contained in scanned identification documents (such as an ID card, driver’s license, passport, or official company registration documents).
When you visit, download, and/or use any of our Services, we may collect aggregated usage Personal Information, such as Visitors’ and Users’ browsing and ‘click-stream’ activity on the Services, session heatmaps and scrolls, non-identifying Personal Information regarding the Visitor’s or User’s device, operating system, internet browser, screen resolution, language and keyboard settings, internet service provider, referring/exit pages, date/time stamps, etc
We may receive Personal Information about you from third-party sources, such as i) security providers , fraud detection and prevention providers for example to help us screen out users associated with fraud, ii) social media platforms, when you log-in or sign-up using your social media account, we may receive Personal Information from that service (e.g., your username, basic profile Personal Information) and in some cases, we may collect Personal Information from lead enhancement companies which help us to improve our service offering; iii) advertising and marketing partners in order to monitor, manage and measure our ad campaigns.
We may also collect Personal Information pertaining to visitors and users of our User’s websites or services (“Users-of-Users”), solely for and on our Users’ behalf (as further described in Section 6 below).
We use your Personal Information for the following purposes:
To provide and operate the Services;
To further develop, customize, expand, and improve our Services, based on Users’ common or personal preferences, experiences and difficulties;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Users with general or personalized service-related notices and promotional messages (as further detailed in Section 8 below);
To help us to update, expand and analyze our records to identify new customers;
To facilitate, sponsor, and offer certain contests, events, and promotions, determine participants’ eligibility, monitor performance, contact winners, and grant prizes and benefits;
To analyze our performance and marketing activities;
To create aggregated statistical data and other aggregated and/or inferred information, which we or our business partners may use to provide and improve our respective services;
To provide you with professional assistance.
To enhance our data security and fraud prevention capabilities; and
To comply with any applicable laws and regulations.
We may use techniques like “machine learning” (European law refers to this as “automated decision-making”) to help us improve our services. When we use machine learning, we either: (i) still have a human being involved in the process (and so are not fully automated); or (ii) use machine learning in ways that don’t have significant privacy implications (for example, reordering how applications might appear when you visit the Wix App Market). We may also use machine learning to help us monitor, identify, and suspend accounts sending spam, or engaging in other abusive or fraudulent activity.
We use your Personal Information for the purposes set out in Section 3 where:
Our use of your Personal Information is necessary to perform a contract or to take steps to enter into a contract with you (e.g. to provide you with a website builder, to provide you with our customer assistance and technical support);
Our use of your Personal Information is necessary to comply with a relevant legal or regulatory obligation that we have; or
Our use of your Personal Information is necessary to support legitimate interests and business purposes (for example, to maintain and improve our Services and the effectiveness of Wix by identifying technical issues), provided it is conducted in a way that is proportionate and that respects your privacy rights.
EscrowGames has partnered with a number of selected service providers, whose services and solutions complement, facilitate and enhance our own. These include hosting and server co-location services, communications and content delivery networks (CDNs), data and cyber security services, billing and payment processing services, domain name registrars, fraud detection and prevention services, web analytics, e-mail distribution and monitoring services, session recording and remote access services, performance measurement, data optimization and marketing services, content providers, and our legal and financial advisors (collectively, “Third Party Service Provider(s)”).
Sharing Personal Information by Wix subsidiaries and affiliated companies in the European Union, the United Kingdom and Switzerland with EscrowGames's subsidiaries located outside these regions will only take place under an approved transfer mechanism, such as the relevant Standard Contractual Clauses.
In addition, should EscrowGames or any of its affiliates undergo any change in control, including by means of merger, acquisition or purchase of substantially all of its assets, your Personal Information may be shared with the parties involved in such event.
EscrowGames processes data about individuals across the world and may transfer your Personal Information outside of your country. Your security, privacy and confidentiality are our top priority and that's why EscrowGames conducts a vetting process that includes an assessment of the privacy laws in those countries to validate they have strong data protection laws.
It is your sole responsibility to make sure that the digital merchandise which are to be sold to the buyer is correct, and as described.
At EscrowGames, there are two types of fees which are Success Fees and Disbursement Fees.
Success fee for all types of digital merchandises
Success fee for all types of games accounts
May vary depending on your payout options
Example 1$150.00 - $15.00 (Success Fee) = $135.00 - $20.00 (Disbursement Fee) = $115.00 to be received
You hereby agreed to EscrowGames payout timeframe as listed within this section.
The payout optio
The payout time frame for digital merchandise sold on EscrowGames platform will be released by EscrowGames automatically after 1 business days upon transaction completion and confirmation.
The payout time frame for game accounts sold on EscrowGames platform will be released by EscrowGames automatically after 14 days upon transaction completion and confirmation.
These Buyer Terms apply to you if you are a role of a buyer.
As a seller, you are given 48 hours to respond to any disputes that are being notified to you by providing supporting documents and evidences.
As a seller, you are given 72 hours to respond to any disputes that are being notified to you
You agreed to respect and accept the final decision made by EscrowGames on any disputes without affecting your rights as a consumer.
As a seller, you understand that by listing any digital merchandise and game account for sale and to trade with any third parties on EscrowGames platform, which are licensed under their respective game developers, and game publishers contain risks beyond EscrowGames control. The action of exchanging, or selling in-game digital merchandises and game accounts for money with third parties will violates the terms of the respective game developers and game publishers. Hence the risks of getting your in-game digital merchandises, game characters or game accounts being taken action against by the respective officials will always exist.
Since the final decision making and control are not within EscrowGames's capability, it is best for you to work with the respective game developers, or game publishers by contacting them directly at the contact methods made available by them on their official websites. EscrowGames shall not be held responsible for the final decision made by the respective officials.
YOU HEREBY ACKNOWLEDGE AND AGREED THAT YOU HAVE BEEN WELL INFORMED ABOUT ALL THE IRREVERSIBLE POSSIBLE RISKS STATED ABOVE, AND ARE WILLINGLY TO BEAR ALL THE RISKS BY YOURSELF AS SUCH SELLING ACTION WAS OF YOUR OWN VOLITION. YOU AGREED TO HOLD ESCROWGAMES FREE FROM ANY ARISING CLAIMS, COMPENSATIONS, OR LEGAL RESPONSIBILITIES FROM SUCH RISKS.
IN ANY EVENT IF ANY DIGITAL MERCHANDISES AND GAME ACCOUNTS THAT YOU HAVE SOLD USING ESCROWGAMES WAS LATER PROVEN BY THIRD-PARTY TO BE ILLEGALLY, FRAUDULENTLY OBTAINED, YOU ARE SOLELY RESPONSIBLE FOR ALL THE LEGAL ACTIONS THAT MIGHT BE TAKEN AGAINST YOU BY THE THIRD PARTY.
YOU UNDERSTAND AND AGREED THAT IN NO EVENT SHALL ESCROWGAMES BE LEGALLY LIABLE FOR ANY OF THE DAMAGE, OR LOSS CAUSED BY UNFORESEEABLE EVENTS, AND POSSIBLE ACTIONS TAKEN AGAINST YOU DUE TO VIOLATIONS OF TERMS BY THE RESPECTIVE GAME DEVELOPERS AND GAME PUBLISHERS.
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