Global Platform

Seller Agreement

By initiating, accepting or participating in any transactions as the role of a seller on the EscrowGames platform, you hereby acknowledge that you have read, understand and agreed to be legally bound by all the terms listed under this Seller Agreement.

The Terms are current as of the Effective Date, and subject to change. In the event of a change, we will upload a new version to the Site. You should check the EscrowGames.com website for the latest version of this document (https://escrowgames.com/terms) before entering a new Escrow Transaction.

Please click on the corresponding sections to view specific terms.

3. Seller Responsibilities
5. Seller Fees
7. Dispute
9. Legal Liability
10. Disclaimer
1. Seller Terms

If the digital merchandise listed or included did not follow our criteria,

Introduction

  • EscrowGames Platform : The Site which allows both sellers and buyers to conduct their transactions.
  • User : Individuals or organisations who are registered with EscrowGames
  • EscrowGames UID : Also known as EscrowGames User ID, is a unique membership ID which EscrowGames used to identify a specific registered user within the EscrowGames membership system.
  • Digital Merchandise : Including but not limited to video game or in-game items, in-game currencies, and game accounts listed for sale by third-party user.
  • Seller : The user who is the role of a seller which list digital merchandises for sale
  • Buyer : The user who is the role of a buyer which purchase digital merchandises and digital services from the sellers.

Cancellation of EscrowGames Transactions

If the digital merchandise listed or included did not follow our terms listed within this Seller Agreement,

2. Digital Merchandise
Type of Digital Merchandise Allowed

You are only allowed to list these types of digital merchandise for sale on the EscrowGames platform such as :

  • Tradable or transferrable in-game items;
  • Tradable or transferrable in-game currencies;
  • Tradable or transferrable game credits;
  • Game accounts that meet EscrowGames standards and special requirements;

Ownership of Digital Merchandise

You hereby acknowledge and make legal warrant that all digital merchandise made available for sale are wholly owned by you, obtained from a legal source, and are are error free.

Special Requirements for Game Accounts

The game accounts that you have listed for sale, or included in any EscrowGames transactions must meet the conditions listed as below :

  • All characters within the game account must be included;
  • The game account should works normally, and should not have any features restricted;
  • The game account should not have any history being reported for fraudulent activities;
  • The game account should not have any unbindable social media accounts or contact methods;
  • The game account top-up history (receipts), especially the first top-up must be fully provided (if any);
  • The game account login history, including but not limited to device type, device ID and IP address must be fully provided;
  • The game account should not have any previous users or owners except you, and must not been bought from any third-party;

If the game accounts did not met the criteria stated above, EscrowGames reserve the full rights to reject your public listing requests, 

3. Seller Responsibilities
Availability of Digital Merchandise

You are solely responsible for the availability of the digital merchandise that you have listed for sale, and included in any EscrowGames Transactions. If the digital merchandise is no longer available, you must remove such digital merchandise as soon as possible.

Personal and Contact Information

It is your sole responsibility to keep your personal and contact information up-to-date with EscrowGames. We will not be held responsible if you are unable to receive any notifications, and follow-ups about ongoing escrow transactions due to outdated contact information.

Responding To Transaction Requests

You are given 48 hours to respond to a transaction request send by EscrowGames. You can choose to accept or reject such transaction requests which was initiated by third party. If you do not respond within 48 hours, such transaction requests will be cancelled automatically. If you do not respond to the transaction requests more than 12 times in a single month, your EscrowGames account will be temporary disabled for 1 month. While your EscrowGames account is disabled, all your active listing will be temporary hidden and you may not be able to initiate, or accept any transactions. Repeating offence will result in account suspension or termination without prior notice.

Legal Responsible

You shall indemnify, defend and hold harmless EscrowGames, and its respective officers, directors, shareholders, employees, agents and representatives against all damages, claims, liabilities, losses and other expenses, including without limitation reasonable attorneys’ fees and costs, whether or not a lawsuit or other proceeding is filed, that arise directly or indirectly from you or your End Users’ acts or omissions.

Seller Risks Taking
Game Accounts

You are strictly prohibited from taking back any ownerships of the game accounts which have been successfully conducted, and sold to third-party via EscrowGames platform. If solid proofs are being provided by any third parties which proves that you have taken back the account ownerships, legal actions will be taken against you by the relevant third-party and EscrowGames.

Within 14 Days Time Frame
The full payment will be refunded to the buyer, and your EscrowGames account will be permanently terminated.

After 14 Days Time Frame
All proofs will be fully provided to the buyer, and legal actions might be taken against you by the buyer. Your EscrowGames account will be permanently terminated.

4. Seller Fulfillment
Legal Responsible

It is your sole responsibility to keep your personal and contact information up-to-date with EscrowGames. We will not be held responsible if you are unable to receive any notifications, and follow-ups about ongoing escrow transactions due to outdated contact information.

Fulfilling Digital Merchandise

It is your sole responsibility to make sure that the digital merchandise which are to be sold to the buyer is correct, and as described.

5. Seller Fees

At EscrowGames, there are two types of fees which are Success Fees and Disbursement Fees.

Seller Fees
Fees
Success Fee (For Digital Merchandises)

Success fee for all types of digital merchandises

Minimum $15 or 6%
Success Fee (For Game Accounts)

Success fee for all types of games accounts

Minimum $20 or 6%
Disbursement Fee

May vary depending on your payout options

Example 1
$150.00 - $15.00 (Success Fee) = $135.00 - $20.00 (Disbursement Fee) = $115.00 to be received

6. Payout

You hereby agreed to EscrowGames payout timeframe as listed within this section.

Payout Options
International Wire Transfer
PayPal

The payout optio

Payout Timeframe For Digital Merchandise

The payout time frame for digital merchandise sold on EscrowGames platform will be released by EscrowGames automatically after 1 business days upon transaction completion and confirmation. 

Payout Timeframe For Game Accounts

The payout time frame for game accounts sold on EscrowGames platform will be released by EscrowGames automatically after 14 days upon transaction completion and confirmation.

7. Dispute

These Buyer Terms apply to you if you are a role of a buyer. 

Responding To Dispute

As a seller, you are given 48 hours to respond to any disputes that are being notified to you by providing supporting documents and evidences.

Dispute on Digital Merchandise

As a seller, you are given 72 hours to respond to any disputes that are being notified to you

Dispute on Ownership of Game Account

As a seller, you are given 72 hours to respond to any disputes that are being notified to you

Final Decision On Dispute

You agreed to respect and accept the final decision made by EscrowGames on any disputes without affecting your rights as a consumer. 

8. Seller Risks

As a seller, you understand that by listing any digital merchandise and game account for sale and to trade with any third parties on EscrowGames platform, which are licensed under their respective game developers, and game publishers contain risks beyond EscrowGames control. The action of exchanging, or selling in-game digital merchandises and game accounts for money with third parties will violates the terms of the respective game developers and game publishers. Hence the risks of getting your in-game digital merchandises, game characters or game accounts being taken action against by the respective officials will always exist.

Possible Resolution

Since the final decision making and control are not within EscrowGames's capability, it is best for you to work with the respective game developers, or game publishers by contacting them directly at the contact methods made available by them on their official websites. EscrowGames shall not be held responsible for the final decision made by the respective officials.

Acceptance of Seller Risks

YOU HEREBY ACKNOWLEDGE AND AGREED THAT YOU HAVE BEEN WELL INFORMED ABOUT ALL THE IRREVERSIBLE POSSIBLE RISKS STATED ABOVE, AND ARE WILLINGLY TO BEAR ALL THE RISKS BY YOURSELF AS SUCH SELLING ACTION WAS OF YOUR OWN VOLITION. YOU AGREED TO HOLD ESCROWGAMES FREE FROM ANY ARISING CLAIMS, COMPENSATIONS, OR LEGAL RESPONSIBILITIES FROM SUCH RISKS.

9. Legal Liability

IN ANY EVENT IF ANY DIGITAL MERCHANDISES AND GAME ACCOUNTS THAT YOU HAVE SOLD USING ESCROWGAMES WAS LATER PROVEN BY THIRD-PARTY TO BE ILLEGALLY, FRAUDULENTLY OBTAINED, YOU ARE SOLELY RESPONSIBLE FOR ALL THE LEGAL ACTIONS THAT MIGHT BE TAKEN AGAINST YOU BY THE THIRD PARTY.

10. Disclaimer of Third Parties Actions

YOU UNDERSTAND AND AGREED THAT IN NO EVENT SHALL ESCROWGAMES BE LEGALLY LIABLE FOR ANY OF THE DAMAGE, OR LOSS CAUSED BY UNFORESEEABLE EVENTS, AND POSSIBLE ACTIONS TAKEN AGAINST YOU DUE TO VIOLATIONS OF TERMS BY THE RESPECTIVE GAME DEVELOPERS AND GAME PUBLISHERS.